Heat pumps
AC repair
Furnace & heating
Carrier
Trane
GoodmanSeasonal tune-up and full diagnostic on your Carrier, Trane, or Goodman system - readings shown to you before any repair is proposed
Diagnosis first, numbers second - you approve the repair price before a single part goes in.
Get your free estimateRheem Heat Pump Service: The Atlanta Owner’s Guide
Rheem heat pump service in Atlanta typically runs $150 – $650 installed, depending on the part that failed and how deep the diagnosis goes. We stock Rheem-compatible compressors, defrost control boards, reversing valves, contactors, capacitors, and fan motors on our trucks, and we can usually have a failed Rheem back to heating or cooling same-day. Most Atlanta homeowners discover the problem the same way: the system runs but blows room-temperature air, the outdoor unit buzzes without starting, or frost builds up on the coils in winter and won’t clear. That’s the system telling you a specific part has quit, and guessing which one is how people waste money.
Which Rheem Models This Applies To
We service the full Rheem heat pump lineup, including the RP14, RP15, RP16, RP17, RP18, and RP20 series, plus older RPNE, RPNL, and RPPC units still common across Atlanta homes. The critical thing about Rheem is that model numbers are not interchangeable when it comes to parts: a defrost board from an RP14 will not necessarily talk to an RP17, and a reversing valve for a 2.5-ton unit is not the right fit for a 4-ton unit even if the connector looks close. Rheem stamps the model and serial number on a rating plate on the outdoor unit’s corner, and that plate, not a best guess from memory, is what determines the exact part. There is also a real OEM-vs-aftermarket decision here: Rheem OEM parts carry the manufacturer’s spec and we use them by default for compressors and control boards, while quality aftermarket capacitors, contactors, and fan motors from brands like Mars, Amrad, and Genteq are often as reliable and sometimes easier to get during Atlanta’s summer rush. We’ll tell you the difference in writing before any work starts. Brandt HVAC Co Atlanta is an independent service provider, not affiliated with Rheem, and we carry parts that fit Rheem systems along with Carrier, Trane, and Lennox equipment.
Styles & brands we work with
Signs Your Rheem Heat Pump Service Is Failing
- Outdoor unit hums but the fan won’t spin. That’s almost always a failed dual-run capacitor, and it’s the single most common Rheem heat pump failure we see in Atlanta heat. The capacitor gives the compressor and fan the jolt they need to start, and Georgia humidity plus 90-degree days shorten its life to about 5 – 8 years.
- System runs constantly but won’t reach the set temperature. If the thermostat is calling for heat and the outdoor unit is running but the air feels lukewarm, the reversing valve may be stuck or the compressor may be losing capacity. On Rheem units, a stuck reversing valve often shows up as the system heating when it should cool, or vice versa.
- Frost or ice builds on the outdoor coil in winter and won’t melt. Heat pumps defrost themselves on a cycle, and when that cycle stops working, the defrost control board or sensor has failed. Atlanta winters hover right around freezing often enough that this failure shows up every January.
- The breaker trips or the unit short-cycles. A compressor drawing too many amps on startup is often a failing contactor or a capacitor that’s out of spec. Short-cycling for a few days is the warning sign; a fried compressor is what happens if you ignore it.
- You hear a loud bang or hissing from the outdoor unit. A hiss near the service valves usually means refrigerant escaping through a failed fitting or coil. A loud bang on startup is often the compressor itself. Both need a trained eye before the system is run again.
Replacement Cost & What’s Included
Most Rheem heat pump repairs in Atlanta land between $150 and $650, and here’s what that actually covers. A capacitor or contactor swap is the low end: $150 – $300, parts and labor included. A defrost control board runs $250 – $450. A fan motor is $350 – $550 installed. A reversing valve or compressor is the high end: $550 – $650 and up, because those jobs involve recovering refrigerant, brazing, pressure testing, and recharging the system. Three things drive the range: the part itself, how much refrigerant the repair requires, and how long the system has been running with the failure. A compressor that short-cycled for two weeks may have damaged the contactor and capacitor too, and that adds parts. Every repair gets a written price before we touch a screw, and every repair includes a written guarantee. If the repair fails within 365 days, we come back and make it right, free, under the 365-Day Done Right Promise. That’s the whole deal.
See the difference
Before
After
Before
After
Before
AfterDIY or Call Us?
There are a few things an Atlanta homeowner can safely check before calling: make sure the thermostat is set correctly and the batteries are fresh, check that the breakers at the panel and the disconnect box by the outdoor unit are on, and look at the air filter. A clogged filter causes exactly the kind of airflow problems that look like a failed part. After that, we draw the line. Heat pumps run on 240 volts at the contactor and capacitor, and a capacitor can hold a charge that will hurt you even with the power off. Refrigerant is under high pressure and isn’t something you can top off like washer fluid. If you’re standing at the outdoor unit with the cover off and a multimeter in your hand, you’re past the point where a YouTube video is a responsible plan. Call us at (762) 465-4570 and we’ll send a background-checked tech with a written price in hand.
FAQs
A well-maintained Rheem heat pump in Atlanta typically lasts 12 to 15 years, though the compressor often outlives the smaller electrical parts around it. Atlanta’s combination of hot summers, high humidity, and regular winter defrost cycles puts steady wear on capacitors, contactors, and fan motors, and those are the parts most likely to fail first.
Capacitors, contactors, and defrost sensors are replace-only parts; they’re not economical or safe to rebuild. A control board can sometimes be repaired at a component level, but for residential Rheem units we recommend replacing the board because the labor to rebuild it usually costs more than the part itself. Compressors and reversing valves are always replacement jobs.
A capacitor, contactor, or defrost board replacement is usually done in 45 to 90 minutes on site. A fan motor runs 1 to 2 hours. A compressor or reversing valve is a half-day job, because it requires recovering refrigerant, brazing, pressure testing, and recharging. We’ll give you a time window before the tech arrives, and the price is locked in writing before the work starts.
Yes, we stock Rheem-compatible capacitors, contactors, defrost boards, fan motors, and reversing valves on our trucks, along with parts for Carrier, Trane, and Lennox systems. For less common parts or specific OEM boards, we can typically source them same-day or next-day from local Atlanta supply houses. Call (762) 465-4570 with your model number and we’ll tell you right then whether the part is on the truck.
Call Brandt HVAC Co Atlanta for Rheem Heat Pump Service
Know what’s wrong, know what it costs, know it’s covered, that’s the whole deal. If your Rheem heat pump is acting up, call (762) 465-4570. A live person answers, day or night. We’ll send a background-checked, uniformed technician you know by name and photo before they arrive, with a written price before any work starts. Every repair is guaranteed for 365 days. If it’s not done right, we make it right. Devin Marlowe grew up in Los Angeles and learned the trade at Los Angeles Trade-Technical College before bringing that experience to Atlanta, and we’ve been working on Rheem systems in Buckhead and across the metro for years. Call us for a free estimate.
Written by Devin Marlowe, Owner, Brandt HVAC Co Atlanta at Brandt HVAC Co Atlanta, serving Atlanta and nearby areas.